Training Solutions 
Personal Effectiveness Support the S.A.L.E. for Service & Support Professionals
Personal Effectiveness Support the S.A.L.E. for Service & Support Professionals
Support the S.A.L.E. for Service & Support Professionals:
Service and support professionals play a key role in the sales process. That means everyone must have a common language and understanding of how to approach the process and how individual responsibilities impact the sale.
Program At A Glance
An Inside Look
A portion of this program is presented here for evaluation purposes.
Contact us to learn more.
About Support the S.A.L.E. for Service & Support Professionals:
Support the S.A.L.E. introduces a basic S.A.L.E. process to those who support sales teams, giving employees a better understanding of how the sales process works. They also explore and practice skills and strategies for upselling, referring business and responding to challenging customer situations.
Learning Point Highlights
- Explains how to build trust with prospects and customers
- Demonstrates ways to maintain customer loyalty when handling complaints
- Describes how to recognize opportunities and "up sell" existing customers
Language Availability
This program's video is currently available in the languages listed below. We are also happy to provide a price quote for translation services for other languages and for printed materials.
View language grid for additional details.
- English
Formats & Pricing
Pricing
Experience high-quality affordable training when deploying this VisionPoint solution. Base license pricing is $10 per trainee. Minimum purchase and volume discounts may apply.
Training tools, implementation and customization services are also available for purchase.
Contact us for a specific price quote.
Available Formats
This training program is available in the following learning formats:- Workshop
- Video Discussion
- Vignettes on demand
- Customized format for LMS integration
Materials and Support Tools
With every VisionPoint license, we provide you easy access to the most up-to-date content and materials via vSTREAM™ or on your internal LMS.- Streaming video
- Downloadable facilitator guides
- Participant materials
- Additional resources to supplement training
Technical Requirements
Our goal is to help simplify and deploy the content you need through your platform of choice.
View current technical requirements.
Maximize your training investment with fast, flexible customization.
This program may be modified to- reflect your brand and organizational image
- include industry or organization-specific case studies
- adjust format of activities to meet time requirements
- reinforce company-specific process models
2009-09-17 06:00:00 AM
2009-10-07 08:37:21 PM
Candace Madsen
Laura Bernstein
Support the S.A.L.E. for Service & Support Professionals
Personal Effectiveness
Strengthen sales performance by emphasizing that everyone is in sales
Service and support professionals play a key role in the sales process. That means everyone must have a common language and understanding of how to approach the process and how individual responsibilities impact the sale.
Strengthen sales performance by emphasizing that everyone is in sales.
Sales Training for Non-Sales Professionals
Effective sales training for non-sales professionals supporting the sales process.
customer service sales training, basic sales training, training on how to upsell, sales process training, Sales$marts, Sale$marts, Sale$smarts, new video training for sales
support-the-sale-training-for-customer-service-reps-and-adminsitrative-professionals
Support the S.A.L.E. introduces a basic S.A.L.E. process to those who support sales teams, giving employees a better understanding of how the sales process works. They also explore and practice skills and strategies for upselling, referring business and responding to challenging customer situations.
- Explains how to build trust with prospects and customers
- Demonstrates ways to maintain customer loyalty when handling complaints
- Describes how to recognize opportunities and "up sell" existing customers
Yes
Yes
English
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
No
No
Yes
57 Minutes
SupporttheSALE_short.flv