Another Look: Defining Respect in Healthcare

Improve quality of cross-cultural care by recognizing impact of hidden biases

With an increasingly diverse patient population, cultural competence is a necessity in delivering quality care. All healthcare employees need to understand the critical role respect plays in ensuring compassionate and effective healthcare.

Improve quality of cross-cultural care by recognizing impact of hidden biases.

Deliver culturally sensitive healthcare by focusing on creating an inclusive workplace.

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Another Look immerses employees in a unique learning experience that explores how unconscious mindsets and hidden biases impact both patient and coworker interactions. It outlines a straightforward protocol that can be used to help avoid or resolve situations before they negatively impact quality of care.