Top 10 Questions About Custom Solutions

1. When is a custom solution better than an off-the-shelf program?
Custom solutions are typically selected to teach proprietary content or processes unique to your organization. They are also ideal when it’s critical to present information and video or e-learning case studies within your own unique work environment and culture. Because VisionPoint has long experience with both off-the-shelf and customized solutions, we are in a unique position to help you evaluate your options and to propose well thought out, cost-effective ideas and options.

2. What kinds of solutions are available?
VisionPoint delivers a range of customization services—from slight edits and modifications of existing programs to complete ground-up development and anywhere in between. We design and develop training in all its forms—from classroom to self-study including video, experiential case studies, e-learning, CD-ROM, multimedia and web-based applications.

3. How does VisionPoint define a blended solution?
A blended training solution uses the most appropriate and available resources to effectively and efficiently deliver the right content, at the right time, in the right sequence to all of the required audiences. We were combining learning technologies and “blending” training mediums, designs and formats to meet the unique needs of busy, geographically-dispersed clients long before the term was common.

4. Can we mix and match video situations from your existing library?
Yes. We have literally hundreds of current, high-quality video training assets. We frequently work with organizations to create video-based solutions that draw on just the elements that best fit their learning objectives and audience. We welcome this kind of discussion and opportunity and have some unique tools to assist in this process.

5. How does this process work? How do you help me determine the right solution?
Whether your ideal custom solution involves classroom training, self-study, video, multimedia, e-learning or a combination of several learning technologies, we ensure your objectives are met by following a prescribed development process we’ve honed and proven over 15 years working with national clients. We invite you to talk with our National Account Manager, Lori Teel (email: lteel@visionpoint.com, phone: 800.300.8880 ext 237), to explore how we can help you with your unique initiative.

6. What does it cost?
Costs vary, but we ensure there are no surprises. We work with you to assess your needs and provide a detailed proposal with scope of work and a fixed-price agreement. In 15 years, we have never missed a schedule milestone or gone over budget.

7. Who have you worked with?
The VisionPoint team has delivered more than 600 custom solutions to more than 400 national clients, as well as several international organizations. We are always willing to share specific client success stories and benchmarks from other projects to help you narrow the range of possibilities.

8. What custom work have you done in my industry or my environment?
We have successfully customized content to communicate effectively for a broad range of audiences including major financial services organizations, retailers, manufacturers, healthcare, agribusiness, hospitality, consulting, non-profits, city, state and federal government and even the United Nations. We are always willing to provide references and client success stories relevant to you and your organization.

9. What about global rollouts? How do you make sure the solution is right for use around the world?
We understand the nuances and requirements of developing for global audiences and are accustomed to developing and writing for globalization and translation. We have developed for and supported worldwide rollouts involving up to 16 languages. We have also worked with clients to facilitate input and buy-in from participants at their global sites.

10. Will I need to devote a lot of my own time to the development process?
Our process has been designed to make efficient use of your time. We recognize that if you wanted to do it all yourself, you wouldn’t hire us. At the same time, we provide and schedule for exactly the amount of involvement, review and input you desire.

Learn more about VisionPoint programs, training services and custom solutions.