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Custom Development Process

Whether your ideal custom solution involves classroom training, self-study, video, multimedia, e-learning or a combination of several learning technologies, we ensure your objectives are met by following a prescribed development process we’ve honed and proven over 15 years working with national clients.

This process goes beyond consultative sales—it’s an established assessment and development process designed to get to the root of the problem and the heart of the solution quickly and effectively. And, it’s efficient. It provides for ample review and feedback from you without placing excessive demands on your time. We recognize that if you wanted to do all the work, you wouldn’t have hired us.

It involves working collaboratively with you to:
  • Identify and define the nature of the problem, requirements and audience
  • Distill information to define the purpose, function and outcomes of the custom solution
  • Determine a development timeline with mutual goals, objectives and milestones
  • Establish clear roles and responsibilities for everyone’s involvement in the project
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