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Perspective Paper

HOT OFF THE PRESS! View VisionPoint's Perspective Paper, Training Triage: Prioritizing Needs for the High-Performing Workforce.

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VisionPoint training supports the development of team leaders and managers.

Leading teams requires the skills of management, plus the ability to facilitate change, develop and retain talent and promote the type of teamwork that achieves the highest levels of quality, productivity and client satisfaction. Effectiveness in both categories allows team leaders, middle managers and emerging leaders to make a significant, positive impact on goals and strategies.

1. Facilitate Change
2. Develop & Retain Talent
3. Promote Teamwork

IMPORTANT INFORMATION ABOUT KEY COMPETENCIES
FOR LEADING TEAMS:

Competency: Facilitate Change

Definition:	Minimizing disruptions to productivity, quality and morale while adapting to change in the shortest amount of time possible.
Point of View:	Change is inevitable, constant and necessary for the success of the organization. Leaders play a central role in helping employees navigate uncertainty and adapt successfully and quickly to required changes.
Main Contributing Behaviors:	• Personally navigate change in a way that sets a positive and productive example for employees • Clarify how and why a change impacts employees • Coach team members to identify day-to-day impacts of change, make informed decisions to commit to changes based on reality, stay in control of reactions and responses and take positive action to make change successful • Get commitment on how to move forward • Hold people accountable • Support changes in conversations with employees and fellow managers
Training Focus:	Training that emphasizes navigating change as a leader, conducting a change analysis, implementing a change plan, being a change champion and overcoming common change challenges.

Competency: Develop & Retain Talent

Definition:	Providing the training, encouragement and opportunities needed to enhance and expand an individual’s skill set for the benefit of the person and the organization.
Point of View:	Organizations are faced with the departure of a large number of experienced employees as Baby Boomers begin to retire. Proactive succession planning is vital to the future and continued success of organizations. In addition, organizations must provide the opportunities, training and resources needed for career advancement in order to attract and retain high-performing employees.
Main Contributing Behaviors:	• Diagnose strengths and developmental needs • Facilitate intentional development plans with employee input • Cross-train employees to broaden their experience • Delegate for developmental reasons • Provide the resources and encouragement to complete assignments • Hold employees accountable for personal development
Training Focus:	Training that emphasizes how to diagnose strengths and developmental needs, mentoring high-potential employees, coaching high-performing employees and accountabilities for succession planning and implementation.

Competency: Promote Teamwork

Definition:	Identifying and minimizing the challenges of hidden and recognized biases, assumptions about motivations, competing priorities, personal agendas and differing work styles to create an inclusive environment where individuals can come together and consistently deliver results.
Point of View:	Organizations thrive on the combined wisdom and talents of their human resources. The cross-functional work team is a necessity and, in many cases, the primary method of getting work done in organizations. Effective leadership is critical to efficient, successful teamwork.
Main Contributing Behaviors:	• Identify the profile of individual team members (strengths, development areas, career and personal aspirations, communication style, etc.) • Facilitate a shared vision of goals and processes • Build group trust • Manage team dynamics • Facilitate disciplined decision making • Hold the team members accountable for results
Training Focus:	Training that emphasizes setting and achieving team goals, building trusting team relationships, implementing team decision processes, leading virtual teams, managing team diversity dynamics and dealing with dysfunctional team behavior.