About the High-Performing Workforce Model

VisionPoint’s High-Performance Workforce Model™ considers two performance measures–management effectiveness and leadership effectiveness. The competencies needed to lift individual performance within these categories build upon one another and contribute significantly to a high performer impacting an organization’s success.

All employees and leaders must first learn to manage themselves. Regardless of title, function and tenure, all high performers need to rely on positive work habits, strong interpersonal skills and their ability to make an impact.

Beyond personal accomplishment, achieving results through others becomes the work of peer leaders, front-line supervisors and the management ranks. Managing others requires a focus on performance, work process, the customer experience and mitigating risk.

Leading teams requires the skills of management, plus the ability to facilitate change, develop and retain talent and promote the type of teamwork that achieves the highest levels of quality, productivity and client satisfaction. Effectiveness in both categories allows team leaders, middle managers and emerging leaders to make a significant, positive impact on goals and strategies.

Building on the competencies of managing self, managing others and leading teams, organizational leaders must continually develop their skills to assure sustainability, scalability and a competitive edge. Whether your organization is small or large, your senior leaders must promote cultural competency, create customer loyalty, drive innovation and transform the organization.

This High-Performance Workforce Model™ provides a path for the successive development of individual contributors and leaders within any organization. It also provides a diagnostic tool to help learning and development specialists build targeted training plans for new employees, first-time managers and emerging and high-potential leaders.

Mouse over any of the categories in the chart to learn more about the associated skills, behaviors and recommended training emphasis.