Core Competencies

VisionPoint Helps:

Build customer loyalty
Create a collaborative environment
Develop critical work skills
Encourage personal effectiveness every day
Align training to meet specific competencies

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Learn how VisionPoint training can meet your specific competency requirements.

Developing Core Competencies

By investing in employee performance at an individual level, high-performance organizations can transform their entire workforce into a competitive advantage. Employees are fully engaged, solving problems, taking care of customers and managing priorities for maximum productivity and performance. The results can be dramatic: increased satisfaction for individuals, teams and customers and faster and better-informed decision making—helping to speed up time to market and increase profitability.

Learn more about the High-Performing Workforce Model.

CRITICAL COMPETENCIES FOR A HIGH-PERFORMING WORKFORCE
Managing Self	Managing Others
1. Develop high-performing work habits 2. Demonstrate integrity & professionalism 3. Exhibit interpersonal effectiveness 4. Take initiative 5. Influence others 6. Navigate organizational politics 7. Prepare for the future	8. Manage performance 9. Manage work processes 10. Manage customer experience 11. Manage risk
Leading Teams	Leading Organizations
12. Facilitate change 13. Develop & retain talent 14. Promote teamwork	15. Lead a culturally-diverse workforce 16. Create customer loyalty 17. Drive innovation 18. Transform the organization